Keynote Presenters

Velma Knowles and Robert C. Osborne, Jr.

Velma Knowles
Author, Speaker, Trainer, Coach

Keynote Presentation: Light it Up: Your 4 Degrees to Communicate and Relate

It's not only what you say that matters, it's how you say it that matters even more, because actions do speak louder than words. In this fun and interactive program, we will shed new light on your communications style. You will learn how to communicate and relate successfully with your donors, all from a bird's eye view. We will spotlight key tips on how you choose your words and control your body language. What was that you said? You can't wait! Great, flock over to this session and meet our four birds that will help you Light It Up!

Presenting Wednesday, September 25

Velma Knowles, MBA, is a Bahamian-American author, speaker, and trainer. Born and raised in the city of Nassau, Bahamas, she came to the United States after launching a successful $100,000 personal college fundraising campaign. She is a former membership and marketing association executive with over two decades of national and international experience, including as Vice President of Member Experience with the American Automobile Association (AAA). As an international keynote speaker, Velma has presented in Australia, Canada, the Bahamas, and across the United States to a wide variety of audiences. Her expertise includes communication, leadership, team performance, marketing, and membership growth.

Robert C. Osborne, Jr.
The Osborne Group, Inc.

Keynote Presentation: Radical Transparency and Stewardship
Friday, September 27

The idea of radical transparency was born of the idea that “internet commentary is inescapable, the only way to influence it is to be a part of it.” This has evolved to a general expectation of openness. People want to know not just about your product, and in the case of nonprofits your impact, but about your organization itself and its values and how it conducts business. All of this has implications for stewardship and donor relations. In this keynote we’ll talk about what radical transparency is, its implications for nonprofits and how and when you might implement it within your own organization.

Presenting Friday, September 27

Robert was taught the power of philanthropy from an early age from both of his parents. With almost 25 years of experience in the not-for-profit sector, he believes that civil society has a critical role to play in making the world a better place.

Robert serves on the Advisory Board of the Czech Fundraising Center in Prague, Czech Republic and he currently serves a mentor to numerous social impact start-up organizations in Serbia and the US as well as an International Ambassador to the accelerator and incubator Impact HUB Belgrade.